01Ask the consultant how they map intake paths, owners, source systems, handoffs, exceptions, current volume, manual effort, and the decision points that should remain human-approved.
02A strong proposal should explain why one workflow should be automated first, which candidates were rejected, what data is ready, and what outcome would prove value.
03Require approval rules, blocked actions, source evidence, fallback handling, audit logs, permission boundaries, and reviewer ownership before any production workflow expands.
04Check whether the consultant can move beyond slides into requirements, integrations, testing, launch support, monitoring, and post-launch correction loops.
05Separate advisory, discovery, implementation, integration, software, managed support, and change-request cost so proposals can be compared fairly.
06Ask for a workflow map, pilot scope, acceptance criteria, data access assumptions, test cases, reviewer plan, timeline, and ROI baseline before approving spend.
07Be careful when a consultant starts with a tool, promises broad automation, skips approvals, ignores source systems, hides support cost, or cannot explain how ROI will be measured.
08The consultant's language should align with public AI risk, security, and content-quality references without pretending that standards replace expert review.